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excellent care

Story from nhs.uk

"excellent care"

About: North Manchester General Hospital

My mother was admitted to NMGH due to fracturing her hip. She is 90 and although she was on her own due to Covid the care she had from A&E through to Surgical Triage, Wards F3, Coronary Care and H4 was second to none. They treated her with the utmost care & dignity and we were allowed to speak to her any time of day or night. She is now in Rehab & continuing to improve.

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Responses

Response from North Manchester General Hospital 3 years ago
North Manchester General Hospital

Submitted on 12/03/2021 at 10:53
Published on nhs.uk at 19:19

Dear Lesley

Thank you for taking the time to tell us about your mother's experience of our services. I'm glad she had a positive experience with us and that she is improving. It's also great to hear that you were able to speak to her and were kept informed during this difficult time. I will pass your comment onto the teams involved.

Kind regards

The Patient Experience Team

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