My mother is 74 with heart failure and housebound, my father has visited the surgery 4 times to ask when she is getting her vaccine and all they say is “ she’s on the list” no contact with my parents at all! Rude and unprofessional receptionist. Yes there’s a pandemic going on and you’re extremely busy but no patient care whatsoever, no communication. I have rang myself several times and phones constantly engaged, but it’s always like that! Appalling service. A letter was handed to the surgery manager regarding this and still no response!
"No communication at all! "
About: Tennant Street Medical Practice Tennant Street Medical Practice Stockton-on-Tees TS18 2AT
Posted via nhs.uk
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