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"So impressed with the staff on Ward 14 and in A &…"

About: York Hospital

Having been through a horrific ordeal at a Leeds hospital over the weekend, I went to York A&E on the recommendation of my supervisor. What a difference in care and professionalism. Everyone from the A&E staff to the staff on the surgical assessment unit to the staff in Ward 14, to the theatre staff, were all absolutely lovely. I was seen, assessed and treated with dignity and kindness. Having worked myself throughout the pandemic in health and social care, I am very familiar with the sort of treatment I have a right to expect, and the staff at York Hospital exceeded those expectations in magnificent fashion. What a lovely bunch, I simply can’t thank them enough. They are all a credit to the NHS and, in my opinion, what the NHS is all about. Thank you all for fixing me. You’re bloody magic! :-)

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Responses

Response from Jasmine Rayner, Patient Experience Administrator, York and Scarborough Teaching Hospital NHS Foundation Trust 3 years ago
Jasmine Rayner
Patient Experience Administrator,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 15/03/2021 at 10:22
Published on Care Opinion at 10:22


Thank you for taking the time to leave your valued feedback, we appreciate you letting us know about your experience. Firstly, I hope you are feeling well following your stay with us and that you are making a safe and speedy recovery! Secondly, it is absolutely brilliant to hear how kind and professional our staff in both departments were. To hear they treated you with dignity and kindness and exceeding your expectations is brilliant and really highlights our trust values, as I'm sure you're aware working in the health and social care sector. I'm glad to hear you are on the mend and I hope, should you ever need our services again, that we can provide the same first class, caring, professional care you received on this instance. Thank you!

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