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Extremely caring staff

Story from nhs.uk

"Extremely caring staff"

About: Russells Hall Hospital

I came in for a wisdom tooth extraction during February which I was nervous about, and I couldn’t speak more highly of the staff who made the experience more more bearable! Every single staff member I interacted with within the oral and maxillofacial department were so friendly and made me feel so much more at ease! Couldn’t be more pleased with my overall experience.

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 3 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 01/03/2021 at 11:35
Published on Care Opinion at 11:35

Thank you for taking the time to share such lovely feedback following your experience in the Maxillofacial department at our hospital.

We are pleased to hear that staff were friendly and were able to put you at ease during what must have been an uneasy time for you.

We have shared your kind comments with the team who will be pleased to learn of them.

Stay safe

Patient Experience Team

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