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"Day surgery for broken wrist"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a service user),

Everyone one of the nursing staff,anaesthetist doctors, clerical staff were all so friendly on my surgery day. They couldn’t have done anything else for you to make you comfortable and relaxed. They are all under so much pressure with covid and not once did I notice them without a smile on their faces. 

It was a pleasure being nursed by them but hopefully I will never have to go back 

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Responses

Response from Marjorie McGinty, Head of Improvement, Quality Directorate, NHS Lanarkshire 3 years ago
Marjorie McGinty
Head of Improvement, Quality Directorate,
NHS Lanarkshire
Submitted on 03/03/2021 at 21:50
Published on Care Opinion at 21:50


picture of Marjorie McGinty

Dear Paulinek

Thank you very much for taking the time to provide feedback on your recent experience in University Hospital Wishaw. I am pleased to hear of your positive experience, staff work very hard to deliver high standards of care and I am glad that you found the staff were friendly and made you feel relaxed. I will pass on your feedback to the staff who will be delighted with the feedback.

I hope that you are now recovering well at home.

kind regards

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