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fantastically quick and caring gynae treatment

Posted By mybird

"fantastically quick and caring gynae treatment"

About: Royal Cornwall Hospital (Treliske) / Gynaecology

(as a service user),

I was seen by a Mr Bishieri and his team recently for a hysteroscopy and they were all - him and his nursing team - so caring and professional. I was frankly dreading the procedure having admittedly read one too many accounts online on Mumsnet. But they did everything they could to make me feel comfortable and reassured. I am literally brimming with gratitude. Please pass this on to them and their management. Thank you x

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 3 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 15/03/2021 at 16:23
Published on Care Opinion at 16:23

picture of Jess Saunders

Dear mybird,

Firstly, please let me apologise for the delay in responding to you on here. It is lovely to read about how caring and professional Mr Bishieri and his team were when you came in for your procedure and that they were able to make you feel comfortable and reassured.

I am responding to you as a member of the Patient and Family Experience Team here at the Trust but I have already shared your story with the Team and a special 'thank you' has gone to Mr Bishieri via our 'Learning from Excellence' initiative.

Thank you for taking the time to share your experience with us.

Best wishes,

Jess

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