This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent service received at Queen Elizabeth hospital buggy service and Doctors"

About: Queen Elizabeth University Hospital Glasgow

(as a relative),

I attended a hospital appointment with my mother in law very recently. Her appointment was for optomology department, however before we entered the hospital we used the buggy service as my mother in law has mobility problems. We were picked up by a gentleman Dave. I have to say he went above and beyond to support myself and mother in law and after seeing the consultant who was also great he returned to pick us up again to return to our car. 

I was so impressed I felt the need to give positive feedback. It is a great service and recruitment have picked a man perfect for the job.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 26/02/2021 at 13:54
Published on Care Opinion at 13:54


picture of Nicole McInally

Dear librark53

Thank you for taking the time to leave such lovely feedback in regards to your experience of using the Ophthalmology Department and the Buggy Service at the Queen Elizabeth University Hospital.

I was pleased to read you had such a pleasant experience with the consultant and with Dave from the Buggy Service.

I will be sure to pass on your comments to the staff involved who I'm sure will be humbled to read your story.

Kind regards and take care

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k