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"Terrible experience"

About: Burlington Road Surgery

I have been to the doctors recently to investigate a health condition which is worrying me. I have felt dismissed, spoken down to, and fobbed off. I have never experienced such behaviour from GPs before. I understand that coronavirus is a really trying time for NHS staff, but I don't think this excuses the awful way I have been spoken to. I would not recommend using this surgery, especially if you are a woman.

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Responses

Response from Burlington Road Surgery 3 years ago
Burlington Road Surgery
Submitted on 04/03/2021 at 16:40
Published on nhs.uk at 20:00


I'm sorry you feel we fell short of expectation on this occasion. Please do feel free to contact Sharon Meers, Practice Manager, in order that we can discuss this and look into the matter.

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