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Impressive

Story from nhs.uk

"Impressive"

About: Ealing Hospital

Attended the Acute Med Unit and was dealt with very efficiently and professionally. There was a mix up with my appointment (neither mine or Eal Hospital's fault) but I was absorbed into the system and dealt with. I am very grateful.

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Responses

Response from Peter Hare, Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
Peter Hare
Patients Services Manager,
London North West University Healthcare NHS Trust

Submitted on 22/02/2021 at 17:04
Published on Care Opinion at 17:04

Dear Mrs Murphy

Thank you for your feedback about your recent visit to the Acute Medical Unit in Ealing Hospital.

It was great to hear that the staff looked after you so well and were able to ensure you were treated despiate the appointment mix up. I will most certainly share your very kind words with the team on the unit.

Thank you again for sharing your experience and hope that all is well following your treatment.

Kind regards

Peter Hare
Patient Services Manager

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