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"Total Satisfaction"

About: Queen Elizabeth The Queen Mother Hospital

I attended this hospital on two occasions. One, for a CT Scan and a few days later for a colonoscopy and gastroscopy procedures. I was very impressed with the efficiency in making the appointments and the care and consideration given by the medical staff in reassuring me and the skill in carrying out the test, especially the gastroscopy. This experience was totally different to the procedure I had experienced some years before. There was no pain or gagging reflex, which I was dreading, and overall the experience was not unpleasant. I can not express my admiration enough for the doctors and nurses and their skills. Thank you again.

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Responses

Response from East Kent Hospitals University NHS Foundation Trust 3 years ago
East Kent Hospitals University NHS Foundation Trust
Submitted on 23/02/2021 at 09:33
Published on Care Opinion at 09:33


Thank you for taking the time to provide feedback following your attendances to the QEQM, Margate.

We are pleased to read that on both occasions you found the services to be efficient whilst providing good care, also ensuring that you were provided with reassurance throughout.

Please be assured that we will share your experience with the departments concerned.

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