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Getting updates

Story from nhs.uk

"Getting updates"

About: University Hospitals Coventry and Warwickshire NHS Trust

My partner is in critical condition. I know he has an excellent care however when I am trying to ring the direct number to the ward the calls get dropped, if I am trying to get through the switchboard the phone is ringing for more than an hour. If I manage to connect they are busy , no change , call later. I am powerless and crushed.

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Responses

Response from University Hospitals Coventry and Warwickshire NHS Trust 3 years ago
University Hospitals Coventry and Warwickshire NHS Trust

Submitted on 19/02/2021 at 16:03
Published on nhs.uk at 19:56

Hello, we are sorry to hear about the problems you're encountering with the switchboard service at University Hospitals Coventry and Warwickshire (UHCW) NHS Trust. To enable us to investigate this further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk. Alternatively, you can write to us at the following address: - PALS University Hospital Clifford Bridge Road Coventry CV2 2DX If you do decide to contact us, please make us aware that you have left comments on the NHS website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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