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"Discharged a week early"

About: Royal Infirmary of Edinburgh at Little France / General Medicine

(as other),

My Husband Was admitted to Ward 106 of the ERI 3 times in 3 months, on each occasion there were issues that needed addressed, however on the last occasion that he was admitted things that were unforgivable : he was admitted in January 2021 with a diagnosis of acute pancreatitis, this was following gall bladder surgery in the same ward in December of 2020.

On first February 2020, a nurse advised the patients in his Bay that someone had tested positive for Covid 19

I was advised this can happen because if you are Asymptomatic when you are admitted to hospital, you can be sent to a ward while awaiting  your swab result.

Consequently the bay was placed into isolation.

Not for long it would seem as 2 patients from the bay were discharged to go home within 48hrs and advised to isolate at home., clearly not the smartest thing to do

My husband was consequently alone in isolation for in the bay prior to being moved into a single room to further isolate, i had been advised that his isolation period would end after two weeks.

While i can appreciate that the current situation due to the pandemic is very difficult, common sense should always prevail.

My Husband was having difficulty with pain relief, particularly as he feared morphine, i did communicate this to the staff member who was very helpful and saw to it that his pain relief was changed.

keeping regular  communication with my husband it was more than clear he was very unwell, he wasn't eating, was very breathless and was having difficulty maintaining his personal hygiene on a daily basis.

To say the least i was dismayed when i was advised that he was to be discharged a week early.

He may well have been considered clinically fit, but he was far from physically fit.

When i had gone to the hospital to take him home, due to the fact that his physical frailty had not been communicated to the relative people by those treating him on a daily basis is beyond belief.

When my husband was leaving the ward he was barely able to walk to the chair immediately outside.

I had to go back to the ward to ask for a wheelchair to get him downstairs.

When i got him home, his condition was clearly deteriorating, he literally could not eat anything, his breathing was proving laboured, was unsteady on his feet and he even got to the point where he was unable to dress himself.

All of this came to a head one evening this week when due to the balance issues he had from being admitted to ward 106 resulted in him falling down some stairs, thankfully the injuries he received were not life threatening, but i was was more than unhappy to discover he has now tested positive for covid.

This could only have resulted from the covid contact he acquired in the ward

His 2 Main fears were Morphine, as mentioned before, this was addressed and his second fear was Covid, so much so that he has literally kept himself locked away at home since March 2020.

Only leaving home to attend hospital, clinics or the GP

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 3 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 21/02/2021 at 14:06
Published on Care Opinion on 22/02/2021 at 10:08


Dear Bruno57

Thank you very much for sharing your experiences with me regarding your husband's recent hospital admissions over the last year. I am so sorry to read what has been happening and it does sound as though this period has been a really difficult time for you both.

I am very sorry to read that you believe your husband was discharged early from hospital when you felt he was not physically fit. I was also sorry to read that he fell this week and has now tested COVID positive.

I know that the hospital management team will be saddened to read of your feedback and would want to look into this further. If you would like us to investigate these issues, please can l ask that your husband contacts the Patient Experience Team (feedback@nhslothian.scot.nhs.uk) as they will need some further details from him.

Please can l apologise again for what has been a difficult time for you both and thank you again for sharing your feedback with us.

Kind regards

Jeannette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Bruno57 (other)

Hello Jeannette,

Thank you so much for the response to my review of my husbands care on the occasion of his admission to ward 106 in January and his subsequent discharge a few days later, despite having to self isolate for another 8 days.

As it happens he will be unable to convey his experience with the Patient Experience Team, he is 76 years old and I do everything to advocate on his behalf.

As it stands the greatest concern was the fact that he was discharged while clearly unfit physically.

There was never an issue with staff, all appeared to be very helpful and pleasant on any occasion that I called the ward.

He is currently still being treated for covid and we are only cautiously optimistic that the future will be brighter, as he has such a long way to go.

I very recently had to take a call from his Dr that no one should ever have to take, but he had considered my husbands outlook to be somewhat bleak and thought I should know.

Thankfully over the weekend there has been the tiniest of improvements in his condition and all I can hope for is that each day tiny steps in the way off improvement will continue to be taken.

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