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"I would so like this crew to be thanked"

About: Northern Ireland Ambulance Service / Emergency ambulance response

(as a relative),

On Monday following a visit from my mothers GP a decision was made to admit her to the Ulster hospital. I am a nurse myself and work for the SEHSCT and was totally overwhelmed by the care and compassion shown by the two ambulance personnel who attended my mothers home to take her to ED.

They were so professional, caring and sympathetic to the situation. this transferred to not only my mother but our family also who where very worried about what was going to happen. I do not know the names of these ambulance personnel but would like to let them know if possible how grateful all the family are in the way in which we where treated they are a credit to their profession. The ambulance  was there at approximately 7 or there about and it was a Bangor address if that will help to identify the crew. I am happy to be contacted to give further information if you wish. I would so like this crew to be thanked. many thanks  

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Responses

Response from Rachel Deane, Equality & PPI Officer, Equality, PPI & Patient Experience, Northern Ireland Ambulance Service 3 years ago
Rachel Deane
Equality & PPI Officer, Equality, PPI & Patient Experience,
Northern Ireland Ambulance Service

Involve you in decisions about your care

Submitted on 22/02/2021 at 11:01
Published on Care Opinion at 11:01


picture of Rachel Deane

Dear Carqg33

Thank you so much for sharing your story.

I am tracking down the crew who attended your mother so I can make sure that they can read your kind words for themselves.

A little more information would make this easier for me. Please feel free to contact me at careopinion.admin@nias.hscni.net.

Rachel

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