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Accomodating

Story from nhs.uk

"Accomodating"

About: West Cornwall Hospital (Penzance)

Today I turned up at the imaging department only to discover I should be at Hayle!

Both the Receptionist and radiographer were so accommodating fitting me in at the end ( only a short wait) .Having driven 22 miles appreciated the friendly, caring experience thank you. Even the security at main the entrance was helpful and cheerful! Thank you.

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Responses

Response from Glenda Shaw, Quality and Service Improvement Lead, Clinical Imaging, Royal Cornwall Hospitals NHS Trust 3 years ago
Glenda Shaw
Quality and Service Improvement Lead, Clinical Imaging,
Royal Cornwall Hospitals NHS Trust

Submitted on 19/02/2021 at 12:27
Published on Care Opinion at 12:27

picture of Glenda Shaw

Good morning

Thank you so much for this lovely feedback. I will make sure out team at WCH Imaging department see your response. It is great to know when our staff go the extra mile for our patients.

Best Wishes

Glenda Shaw

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