This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Incompetent staff"

About: Banksfield Nursing Home

My mum was in this care home for 2-3months in which time she contracted corona virus hospitalised came back to the home and in my opinion left to rot. Mums clothes, underwear, bedding & nightdresses all missing. Witnessed a nurse male giving my mum a paracetamol shoving it in her mouth with no drink. Bedding tucked in so tight mum couldn’t move. Mums tongue extremely dry/ crusty. In my opinion left to die. Got allowed to visit as mum eol and this is when we noticed the errors. Spoke to manager numerous times but not willing to help. Mum has been home 8 days now and they have still not found mums possessions. Lack of empathy is in abundance. Would never recommend this place to my worst enemy. Name, address and contact will at request be available if any body’s are looking to put their loved ones in this home!!!!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k