This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

So friendly and helpful!

Story from nhs.uk

"So friendly and helpful!"

About: Northwick Park Hospital

My 2 year old decided to drink fluid from a plug in air freshener.. Spoke to 111 who advised I took her to A&E immediately...

I was seen so so quick, they were all so friendly and accommodating and made me feel so comfortable. A&E during Covid was a new experience but they took it in their stride, I will be eternally grateful for the love and support they showed me and my daughter...

I know Northwick Park generally gets a bad rep but their Paediatric A&E are amazing!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Peter Hare, Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
Peter Hare
Patients Services Manager,
London North West University Healthcare NHS Trust

Submitted on 17/02/2021 at 09:55
Published on Care Opinion at 09:55

Dear Madam

Thank you for your post following your recent visit to the Paediatric A&E at Northwick Park Hospital.

I can imagine your worry at having to bring your 2 year old in under these circumstances and so it was very pleasing to hear how well the staff in the department looked after you both and were able to put you at ease.

I will ensure your kind words are shared with the team in Paediatric A&E, and thank you again for taking the time to let us know of your positive experience.

Kind regards

Peter Hare

Patient Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k