This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Efficient, caring and reassuring staff"

About: St Helens Hospital

I attended sigmoidoscopy and CT scan and,as awkward as I felt,the staff went out of their way to relax me and treat me with dignity and understanding good humour.

I was honestly scared beforehand (and not much scares me) but felt I was in good hands despite my nerves and foolish embarrassment.

A Slight confusion over administration when I arrived at the clinic but that was immediately resolved when I queried it with the administrator.

I would recommend this hospital to anyone. You NEVER see staff strolling around chatting or wasting time. Everything is patient focused and informative at every stage.

The ct scan doctor even checked to make sure I was OK after the procedure and I can't thank them enough for the level of professionalism and attention i received today.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Helens Hospital 3 years ago
St Helens Hospital
Submitted on 15/02/2021 at 11:38
Published on nhs.uk at 15:48


Hello, thank you for taking the time to provide lovely feedback regarding your recent visit to St Helens Hospital. We are pleased to hear that you were treated with dignity and understanding and felt that you were in good hands. We will ensure that your comments are shared with the team. Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k