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Care Opinion

Very rude staff

Story from nhs.uk

"Very rude staff"

About: Picton Medical Centre

I feel this practice need to employ receptionists with better communication skills as i feel,communication skills are laking and can make a patient feel uncomfortable,when you ring your doctor surgery it would be nice to speak to a receptionist with a kind heart please picton employ better well spoken receptionists.thank you.

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Responses

Response from Picton Medical Centre 2 years ago
Picton Medical Centre

Submitted on 14/03/2022 at 13:51
Published on nhs.uk at 18:34

We are really sorry that you felt the need to leave this poor review.

At Picton we pride ourselves on patient care and it is at the forefront of everything we do. Sadly as you have not left your name we are unable to discuss this with you further. Please contact the surgery and speak to one of the reception team leads or duty manager if you wish to discuss this further and work through a resolution for you. Thank you for taking time to leave this review.

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