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Fantastic care

Posted By The artist

"Fantastic care"

About: Outpatients Centre / Dermatology

(as a service user),

I had to get a minor op on my arm at Stirling community hospital in Dermatology dept. The staff, David, Ildako and Eve, were absolutely fantastic - a great team even though it was Eve’s first day! They immediately put me at ease and gave me all my instructions for going home. All very clearly explained. A lovely team. Thank you.

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 3 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley

Submitted on 11/02/2021 at 09:51
Published on Care Opinion at 09:51

Dear Artist,

Thank you very much for sharing your experience. I am glad your BRUSH with us didn't leave you on the CANVAS. The current LANDSCAPE means people are naturally anxious so we try to FRAME the conversation to put you at your EASE(L).

I am glad we made a good IMPRESSION and hope you are healing well.

Thanks again

David

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