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Care Opinion

A&E care Cowal Hospital

Posted By YoungC

"A&E care Cowal Hospital"

About: Cowal Community Hospital (formerly Dunoon General) / Accident & Emergency

(as a service user),

After unexpectedly taking unwell on a walk, I cannot praise the efforts of the paramedic team enough (Hugh and Euan) for safely transferring me for emergency care to Cowal Hospital. 

My sincere thanks also to the staff who looked after me in casualty (Dr Dare and staff nurses Anna, Anne and Hazel). Not the easiest of times (or the easiest of patients!) but, I can’t thank you enough for the excellent and personal care I received. 

Unfortunately, I did have to be transferred and the ambulance team who took me across the water (Isla and Kay from Paisley) helped relieve the stress of this with their kindness and humour. 

I’m so grateful for everyone’s  high level of care and assistance especially during this pandemic. Can’t say how much I appreciate. 

Very best wishes. 

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Responses

Response from Fiona Campbell, Clinical Governance Manager, NHS Highland 3 years ago
Fiona Campbell
Clinical Governance Manager,
NHS Highland

Submitted on 11/02/2021 at 10:49
Published on Care Opinion at 10:49

Dear YoungC

I hope you are making a good recovery.

Thank you for taking the time to write about the care you received in Cowal when you became unwell.

Casualty staff in Cowal Community Hospital will be delighted to receive your very positive feedback. I will make sure that they are made aware of your gratitude and kind words.

Best wishes

Fiona Campbell

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