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Care Opinion

My Mum

Posted By Lemon Nelly

"My Mum"

About: Forth Valley Royal Hospital / Acute assessment unit

(as a service user),

My Mum was in AAU and ward A32.     The care and treatment was wonderful, in A32 the nurses showed such care and dignity to Mum and us it touched our hearts.   The Dr was in touch with me and was very good and informative in a sensitive manner

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Responses

Response from Cairns Yvonne, Senior Charge Nurse, Ward A32, NHS Forth Valley 3 years ago
Cairns Yvonne
Senior Charge Nurse, Ward A32,
NHS Forth Valley

Submitted on 08/02/2021 at 16:24
Published on Care Opinion at 16:24

Dear Lemon Nelly

Thank you so much for your lovely feedback, I am so glad that you found comfort from the team in A32. We strive to give the very best of care to our patients and be a support to families. We appreciate that you have taken the time to give us this feedback. This will be shared with the staff.

Kindest Regards

Yvonne Cairns

SCN Ward A32

Forth Valley Royal Hosptial

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lemon Nelly (a service user)

Thanks Yvonne, we were so impressed by the love shown to Mum, she kept saying "My angels" we could not have asked for more than you all gave

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