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"Colonoscopy this Afternoon"

About: Western General Hospital / General Surgery

(as the patient),

Although a worrying procedure (my first ever), that did turn out to be quite uncomfortable, the Staff were amazing. I was made to feel extremely comfortable as everything was explained so well and I felt much more at ease as a result before the procedure started.

Discussion and Banter with the Staff during the procedure definately aleviated any fears or pain.

Top Job by the Staff of the Western General.

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Responses

Response from Geraldine Marsh, Associate Nurse Director, Western General Hospital, NHS Lothian 3 years ago
Geraldine Marsh
Associate Nurse Director, Western General Hospital,
NHS Lothian
Submitted on 08/02/2021 at 09:53
Published on Care Opinion at 09:53


Dear OldSoldier,

Thank you for taking the time to share with us the experience of your recent procedure at the Western General. I am glad that although you it was not the most comfortable of procedures staff were able to put you at ease and make the experience more bearable.


I have passed on your thanks to the staff, who are delighted to hear such postive feedback.

Thanks again for taking the time to post your experience

Stay Safe

Geraldine

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