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"Endoscopy procedure"

About: Victoria Hospital / Endoscopy

(as a service user),

I had colonoscopy carried out at endoscopy day unit run by C/N Katie.

From reception to pre/op and post/op care , very good communication and caring staff very professional

  My procedure went very well staff kept me relaxed and talked about what was happening all the time

Special Thanks to DR Wilson and the canny Geordie nurse who put me at ease during my colonoscopy also special thanks S/N Dryburgh, S/N Parker during this investigation

Also many thanks to Jill and Claire for post op care this was really appreciated ,Very professional run clinic by C/N Katie.

Well done to all staff Care process was Faultless keep up the good work.

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Responses

Response from Katie Black, Senior Charge Nurse, Day Intervention Unit, NHS Fife 3 years ago
Katie Black
Senior Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 10/02/2021 at 10:01
Published on Care Opinion at 10:01


Hello there,

Thank you very much for taking the time to feed back your positive experience to us in the endoscopy unit. I am so pleased that your experience was a positive one. I will share your kind feedback with all of the staff within the Day Intervention Unit.

Thank you again

SCN Katie Black

Day Intervention Unit, VHK

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by the big yin (a service user)

Hello,

I believe in giving recognition to people that deserve it, all to often, no thanks is given to health care professionals who do a good job within healthcare setting.

Kind Regards

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