This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Attendance at fracture clinic"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a service user),

 On 9th  January I learned that as a result of a fall on I had dislocated my right shoulder and also had a slight fracture at top of the humerus. I had an operation under general anaesthetic to manipulate my right arm into my shoulder and yesterday I attended a follow-up appointment at the fracture clinic. I was first sent for an X-ray and then spoke with Mr. MacDonald who gave me the good news that the shoulder was fine but that the fracture would take some time to heal. He explained the nature of the fracture and what would happen while healing took place. He also explained that I would be referred for physiotherapy in 4-6 weeks and what I should - and shouldn't! - do while the injury was healing. Mr. MacDonald took great care to ensure that I understood his explanations and to answer any questions I had carefully and fully. 

I have already expressed my gratitude to all the staff in A&E and Day Surgery who cared for me and wish now to thank all those who dealt with me yesterday.

The fracture clinic was extremely busy but Mr. MacDonald and all the staff who cared for me did so patiently and with great consideration, which I very much appreciated. I hope that my thanks can be conveyed to all concerned.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Corinne Barrett, Senior Nurse, Trauma and Orthopaedics, NHS Lanarkshire 3 years ago
Corinne Barrett
Senior Nurse, Trauma and Orthopaedics,
NHS Lanarkshire
Submitted on 27/01/2021 at 13:44
Published on Care Opinion at 14:13


Dear Cs,

Thank you for taking the time to share this lovely feedback with us, staff will really appreciate this, I will pass this onto Mr MacDonald, fracture clinic staff, day surgery and the emergency department.

I hope you are recovering well,

Take care

Kind Regards

Corinne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by CSs (a service user)

Thanks. Corinne. I have actually already posted a review regarding the excellent care I had received in A&E and Day Surgery and on Monday I left thank you cards for A&E staff and for Miss Phillips and her staff.

Take care

Kind regards

Opinions
Next Response j
Previous Response k