After arriving at Pilgrim hospital for my appointment, I sat in the waiting room (which was empty when I booked in) for over half an hour. I was keen to be seen quickly due to corona virus and felt that the delay was unnecessary. One X-ray technician called another patient that wasn’t there and then was quite some time before she returned to call me, even though she hadn’t taken anyone in to x-ray them. There seemed to be a number of members of staff who didn’t appear to be doing anything other than chatting. Whilst I appreciate the fact that at busy times, appointments are difficult to stick to, the department was deserted when I arrived, so I fail to see the need for such a delay.
"Unnecessary waiting time"
About: Pilgrim Hospital / X-ray and Scans Pilgrim Hospital X-ray and Scans PE21 9QS
Posted by Vixi (as ),
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