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Physiotherapy

Posted By Rubyruby12

"Physiotherapy"

About: Norfolk Community Health and Care NHS Trust / Community physiotherapy

(as a service user),

About 3 months ago I had a very painful hip which I thought was going to need surgery, but after an  x ray it showed that my hip was ok, so it was muscular.   I was referred to Physiotherapy.   Due to COVID 19 my appointments have been by telephone with Ryan.   I cannot praise the service I have received enough.   I was given exercises to do and was sent an email with short video's on how to do these correctly, my hip is not better but well on the road to recovery.   Ryan has answered all my questions and encouraged me with my exercise program.   I know it's his job but 'credit where it's due'.

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Responses

Response from Christine Little, Patient Experience Lead, Norfolk Community Health and Care NHS Trust 3 years ago
Christine Little
Patient Experience Lead,
Norfolk Community Health and Care NHS Trust

Ensure the patient, carer or family member voice and experience is heard, acted upon and used to help services know when care and treatment works well and where it can be improved.

Submitted on 28/01/2021 at 12:25
Published on Care Opinion at 12:25

Hello Rubyruby12

Thank you for your lovely comment and good to know that your telephone Physiotherapy appointments have worked well and that you found the exercises helpful for your recovery. I will ensure your comment is passed on to Ryan and to the Physiotherapy team.

I hope your recovery continues to do well.

Kind regards

Christine Little

Norfolk Community Health and Care NHS trust

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