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"CBT Sessions"

About: Hounslow IAPT

(as the patient),

I just wanted to say that i learnt so much.. I was cynical at first as I had CBT before but my counsellor Jake was excellent. He really listened and would refer back to things earlier in the session or from previous sessions that showed that he would really take things on board. Jake was thoughtful, kind knowledgeable and very easy to talk to. Jake offered incisive and practical advice that helped me cope and move forward. 

I am eternally grateful to him and the IAPT system. 

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 2 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust
Submitted on 07/05/2021 at 14:56
Published on Care Opinion at 14:56


Dear flatfour

Thank you for posting your positive review on Care opinion. I am so pleased that Jake was able to offer you excellent care. It does seem that he was attentive to your needs, kind and practically able to help you to make good progress. We will make sure he receives this feedback. Wishing you all the best for the future.

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