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Overall, an excellent experience!

Posted By Alison73

"Overall, an excellent experience!"

About: Ninewells Hospital / Neurosurgery

(as a service user),

I was an inpatient in ward 23B for 4 weeks following removal of a spinal cord tumour. I can only describe the care as outstanding particularly as we were in the midst of a pandemic. Everyone from the nurses, doctors, students, porters, physios and OT all demonstrated so much compassion and kindness and were always so cheerful and encouraging. They work so well together and should be so proud. Overall, an excellent experience!

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Responses

Response from Karen Kose, Senior Charge Nurse, Neurosurgery/NHDU, NHS Tayside 3 years ago
Karen Kose
Senior Charge Nurse, Neurosurgery/NHDU,
NHS Tayside

Submitted on 25/01/2021 at 18:05
Published on Care Opinion on 26/01/2021 at 10:29

Dear Alison73,

I hope you are well following your stay in ward 23b. I am so pleased to hear of your positive experience in ward 23b and really appreciate you taking the time to post your feedback. I appreciate that any admission to hospital can be stressful especially during a pandemic so I am delighted that you felt your experience was excellent! I shall ensure that this message is shared with the whole team within ward 23b. I wish you all the best in your ongoing recovery.

Karen Kose

SCN, Ward 23b, Ninewells Hospital.

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