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"Gastroscopy procedure"

About: Victoria Hospital / Gastroenterology

(as the patient),

I was very anxious about having this procedure, especially having to make the decision on whether I should be brave and have the anaesthetic spray or have the sedation which involves a longer recovery period. However my concerns were alleviated by Nurse Shona who greeted me warmly and explained the procedure and addressed all my concerns.  This undoubtedly  gave me confidence in making my decision  to have the anaesthetic spray. I am very grateful to her as I definitely made the right decision. I was still a little anxious though,  which I am sure is natural.  However, once  I was taken into the treatment room and Mr Naqvi, Consultant Surgeon introduced himself and his team I felt more at ease and knew I was in good hands.  During the procedure I was caringly reassured at every stage that everything was going well. 

 I cannot thank Mr Naqvi and his team enough for the professional care they showed me.  NHS Scotland at its best.  Thank you Mr Naqvi and the Team.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 3 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 25/01/2021 at 12:40
Published on Care Opinion at 12:40


picture of Gillian Ogden

Dear Weeeve7

Thank you for taking the time to let us know about your recent experience when you had a gastroscopy procedure with us.

It is an anxious time coming to the hospital for a procedure so it was good to read that Shona was able to reassure you and enable you to make the right decision for you regarding local anaesthetic versus sedation.

Mr Naqvi, Shona and the team will be delighted to know that you felt well cared for and reassured and I will pass your post on to them now.

I hope that you have recovered well

Take Care

Kind regards

Gill

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