"I wouldn’t want this to happen to others "

I want to make it clear that I’m only writing this review because I would not want other patients to have a similar experience and I hope that the hospital will be able to look into the matter and address the individual care giver involved.

I was referred to Dermatology for a cyst on my leg by my GP. Like most referrals I had to wait 5-6 months for my appointment (in which time my cyst burst & became infected but I was on antibiotics while waiting for this appointment). I travelled 2 hours to get to the hospital as this was the only referral option available to me. When I got to the clinic a nurse asked me to get undressed for a skin cancer screening, which I did. The doctor came in, looked at my cyst, would not allow me finish telling him the full background of what had happened in the months leading up the appointment and then proceeded to squeeze hard on the cyst as to reburst it after it took so many months to heal. I am now in pain again and susceptible to infections. After squeezing and bursting my cyst the doctor proclaimed to me ‘This is not something we deal with here, because we don’t have the time to. This is something your GP should deal with’. He then asked ‘Is that all?’ I said that the nurse told me to undress for a skin cancer screening to which he laughed and said ‘Well it’s not skin cancer’. Then a photographer came in to take photos of my cyst, which I found inappropriate as it wasn’t something ‘they deal with or had time for’ but we spent 10 mins taking photos. The doctor then said he’d write to my GP and that I should take antibiotics. I told him I’d already done that, he said I should take ‘long term antibiotics’ and I’m feeling skeptical that there is such a thing. And then I was sent on my way, to travel another 2 hours home having completely wasted half a day and the better half of six months waiting for this appointment. I can’t express my disappointment at the level of care provided today.