This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Wonderful all round care"

About: Frimley Health NHS Foundation Trust

I was recently an in-patient at Wexham Park suffering from COVID-19. I saw the magnificent way the entire staff was coping 24/7 under challenging circumstances. I would like to thank not only the whole medical team but the cleaners and those that brought round the endless cups of tea and the meals and all the unsung people behind the scenes. Every single person helped deliver a cheerful service with a smile. It speaks volumes for the whole team from the chair of the board of directors to the ancillary staff, that almost everyone appeared happy and any stress was invisible to me as a patient. Thank you looking after me and for looking after each other as well.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Frimley Health NHS Foundation Trust 3 years ago
Frimley Health NHS Foundation Trust
Submitted on 02/02/2021 at 12:23
Published on nhs.uk at 15:18


Dear Steve,

We are so sorry you had Covid, unfortunately a lot of us have but so pleased you have made a full recovery and had such good care. I read your comment out to Neil our CEO and Lorna our Chief Nurse as they happened to be in the office when I received it and they were thrilled to hear this, we have had a tough year and have not got it right for everyone, even though we try to, so nice to hear we did for you.

regards

Michelle Youens

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k