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"Care received during delivery of my daughter"

About: Maternity care / Delivery suite

(as a service user),

My second daughter was delivered at Craigavon Area Hospital in December and my experience was fantastic thanks to the anaesthesia team.

My first section in 2019, resulted in me needing general anaesthesia as my spinal failed. 

This time, I had a telephone consultation with Dr Rea to discuss options for delivery half way through my pregnancy. She listened to my story empathetically and suggested a different approach from the previous one. 

On the day of delivery -I met with Dr Morrison - anaesthesiologist and he spent time to discuss the options for my section, he thoroughly explained everything and listened attentively to me.

During the section, both Dr Morrison and his colleague (who's name I have forgotten), demonstrated commendable professionalism and expertise. Both explained the procedure as it  progressed, offered me reassurance when I was nervous and spent almost 50 minutes tweaking my medication to ensure I was able to experience my daughter being born. 

According to the doctor's I am a medical mystery, as my epidural does not travel high enough, but this did not appear to fluster the team at all. They worked through the problem, gave me informed choices and kept the mood relaxed and friendly.  I really am so thankful to them! Both gentleman are a credit to their profession and to the SHSCT 

My experience of birth during the pandemic has been exceptional. From my antenatal appointments with Dr Shahid, to the care received on the maternity ward by Nurse Brennan.

I am very grateful to the NHS and you should be very proud of the calibre of staff you employ.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 28/01/2021 at 18:14
Published on Care Opinion at 18:14


picture of Christine Armstrong

Dear Ff1982 - I am the Care Opinion Facilitator for the Southern Health and Social Care Trust and want to thank you so much for taking the time to tell us about your experience. Congratulation on the birth of your little girl and I hope you are both doing well. It is just lovely to read your comments and I know that all the staff will be delighted to read such positive feedback.

Best wishes to you and your family

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust 3 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust
Submitted on 28/01/2021 at 19:02
Published on Care Opinion on 29/01/2021 at 10:18


picture of Mary Dawson

I would just like to reiterate my colleagues response and thank you for your lovely comment. Your comments have been shared with all the staff you have named, it is always very rewarding to receive such positive feedback and to know you have had such a positive experience. I hope you enjoy the new addition to your family and the adventures ahead.

Best wishes

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