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"Dire practice with rude receptionists"

About: The Hoxton Surgery

I met with many of the doctors / nurses over the course of a year and a half with a recurring problem. I got passed pillar to post and was given incorrect advice on numerous occasions. The receptionists are dreadful and book you in to appointments with the wrong type of staff for your problem, not helped by the fact they are very rude (only 1 I have spoken with had a good manner). I am very disappointed with the service that I have had and am writing this to flag the issue so that nobody else faces the same treatment I have had. Do not go here!

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Responses

Response from The Hoxton Surgery 2 years ago
Submitted on 20/04/2022 at 12:29
Published on Care Opinion at 12:40


Thank you for your comment. We are sorry that you felt unhappy with the service we provided. We would ask if you can contact Khurram Shahzad, our Practice Manager, so that he can discuss any issues with you or if you leave your details, he will contact you back so we can resolve your concerns.

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