"very incompetent ,"

About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ

Posted via nhs.uk 3 years ago

I must say my treatment or lack of it was awful at Russells hall i was transfered from the QE in jan 2019 for the camera down the throat which confirmed a hiatus hernia waited and waited till september only to be told the trust could not afford the operation and sent be back to the QE forget covid this was before !!Paid my NI and taxes for 40 yrs for this great..

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Russells Hall Hospital

Submitted on 20/01/2021 at 13:58

Published on nhs.uk at 20:17

Thank you for taking the time to give us feedback about your experience of our hospital. We always aim to offer the highest standards of care and so we are very sorry that we fell short of those standards during your visits.
It is difficult to comment on your specific case without your details and reviewing your medical notes. We strongly urge you to contact our Patient Advice and Liaison Service (PALS) on Freephone 0800 073 0510 or email dgft.pals@nhs.net and the team will happily look into this for you.
Patient Experience Team

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very incompetent ,

"very incompetent ,"

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