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Care Opinion

Help I received

Posted By pilingsqt76

"Help I received"

About: Halton Integrated Recovery Service

(as a service user),

My family and I was in a bad situation struggling for food, I asked rebecca who is my support worker for help and recieved it the next day, also at the same time I explained to rebecca about my housing situation and she got the housing to ring me also. Which I am very thankful for and like to thank rebecca and cgl.

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Responses

Response from Kelly Miller, Services Manager, Sefton Change Grow Live, CGL 3 years ago
Kelly Miller
Services Manager, Sefton Change Grow Live,
CGL

I am responsible for the service, ensuring we meet regulations and respond to feedback to improve the service.

Submitted on 20/01/2021 at 16:38
Published on Care Opinion at 16:38

picture of Kelly Miller

Hi, thank you for your feedback, As the quality lead for the service it is important to me that we are focusing on what is important to our service users. In this case Rebecca has been able to help you with two really important areas. I am glad you were able to get the support you needed quickly and hope that your housing situation improves soon. We really appreciate you taking the time to share your experience and I have shared this with Rebecca and the team. If there is anything else you need please get in touch with Rebecca, wishing you all the best.

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