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"Efficient and caring service"

About: Station Road Surgery

From initial consultation to referrals for further investigations needed. I was very impressed with the speed of the appointments even during unprecedented covid times. I was able to see the GP face to face. She made me feel very confident in her decisions and she explained why she made the further referrals she did. Follow up appointments were done by telephone and at no point did I feel rushed and I felt my concerns were fully addressed. After this episode I felt a great deal of confidence in the GP and surgery even during these difficult covid times.

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Responses

Response from Station Road Surgery 3 years ago
Station Road Surgery
Submitted on 21/01/2021 at 11:48
Published on nhs.uk on 22/01/2021 at 06:44


Thank you for your comments and feedback. We have excellent access to our clinical appointments. If after speaking to a GP it is determined a need for face to face then this will be arranged. We are happy you feel confident in your care. Thank you this will be shared with the team.

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