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"Fantastic servie"

About: Grafton Medical Partners

I received my COVID vaccine at Trevelyan House Surgery on Weds 13 January. I was offered an appointment out of the blue and leapt at the chance. It was deeply impressive the way, in a short period of time, the Surgery had everything so well organised from the volunteers who welcomed patients on arrival, through the administering of the vaccine to the short period of time waiting prior to departing. There was a high level of professionalism throughout. The staff were all so pleasant and helpful. I felt like singing from the roof tops and was excited to have had my first dose of the vaccine and the first time to feel excited since 23 March 2020. Huge thanks to all at Trevelyan House Surgery for their excellent work.

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Responses

Response from Grafton Medical Partners 3 years ago
Grafton Medical Partners
Submitted on 29/01/2021 at 10:24
Published on nhs.uk at 14:39


Dear Helen,

Thank you for your fantastic review and 5 star rating!

We're so proud of all our staff and volunteers working tirelessly to ensure our Covid vaccination clinics run smoothly. It is always so reassuring when this is acknowledged by patients and we're so pleased your experience with the surgery contributed to your feeling of excitement!

I will of course pass on your wonderful comments to the team.

Best Wishes,

Holly Toze

Patient Relations Officer

Trevelyan House Surgery

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