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Really happy with the doctors here

Story from nhs.uk

"Really happy with the doctors here"

About: Fernlea Surgery

I'm sad to be leaving this surgery as I'm moving to South London. The doctors have always been great and sent me for tests and hospital visits when necessary. They're friendly and really helpful. I usually get an appointment when I try by calling at 8am that morning. The only problem I've had is trying to get a repeat prescription and a few times when I've called, I've been cut off as soon as It's my turn in the queue. Overall, it's a great practice.

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Responses

Response from Fernlea Surgery 3 years ago
Fernlea Surgery

Submitted on 15/03/2021 at 16:11
Published on nhs.uk at 19:41

Dear Patient, thank you for taking the time to leave us a wonderful review that motivates us to continue delivering outstanding patient care and service. As one of our valued patients, we are very pleased to see that you have been satisfied with the care you received from us. We are always working hard to ensure patients get the best health service possible. We are sad to be losing one of our satisfied patients. Your comments will be shared with the team and the doctor you saw. If you have any recommendations to improve our services you can contact Practice Manager to discuss further. Fernlea Surgery.

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