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"Trustworthy and reliable Practice "

About: Clapham Park Group Practice

We thought we needed to contribute based on our personal experience with the practice. We are hands on with our mothers care.

Irrespective of GP that attends, they do check their notes before hand and are informed on attendance. They are polite, respectful and listen. They do not patronise or waste your time either. They act on fact.

Mum is elderly (with that sometimes comes frequent GP contact) and we don’t live nearby. They have worked with us to ensure mums health and well-being is a priority.

We don’t always agree but we do always reach decisions in mums best interest. We very are grateful indeed.

Thanks to all the Medical receptionist too who are courteous and always communicate promptly.

Your patient record (tabs) online is informative and helps a great deal for us to keep up to date.

Reminders for Jabs has been very useful too.

Once again we thank you.

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Responses

Response from Clapham Park Group Practice 3 years ago
Clapham Park Group Practice
Submitted on 22/02/2021 at 12:05
Published on nhs.uk at 15:38


Hello and thank you for taking the time to get in touch. I have passed your feedback on to our team. It is always uplifting to hear positive stories from our patients and their families, especially during such a challenging time for the NHS.

Best Wishes,

Chris Newman

Managing Partner

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