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"Autism assessment with Advanced Autism Practitioner"

About: Community Mental Health Services / CAMHS (Child & Adolescent Mental Health Services) Falkirk

(as a service user),

I concluded my autism assessment and follow up in December last year and I thought I'd share my experience of the service. The assessment was very thorough and I found Alison to be a skilled practitioner, adept at listening and capturing the nuanced information necessary to make an accurate diagnosis. I found Alison to be very personable and easy to talk to. The subsequent report that Alison produced was very accurate and the whole experience has allowed me to understand myself better and to better cope with my condition moving forward.

Aside from the inevitable pressures on the service and resultant delays caused by our current times, I couldn't have asked for a better experience. Harnessing the video conferencing technology to be able to continue to deliver this essential service was a great idea and in general the VC was very reliable. We did encounter the occasional minor technical gremlin but having used many VC services in my working life, this tends to come with the territory!

Having tried to obtain this type of assistance before moving to Scotland, I have to say the service here is much better than in England. Thank you Alison for all your help, it's much appreciated.

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Responses

Response from Anne Cook, Service Manager, Mental Health, NHS Forth Valley 3 years ago
Anne Cook
Service Manager, Mental Health,
NHS Forth Valley
Submitted on 21/01/2021 at 08:55
Published on Care Opinion at 08:55


Hello Enjayel

Thank you for taking the time to share your experience, I am delighted to hear your contact with Alison was positive and despite the difficulties society is facing with Covid, the VR worked for you both.

It is great when staff receive positive feedback and I will ensure this is shared with both Alison and her managers.

Very much appreciated

Best wishes Anne

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