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Care Opinion

Fabulous Department

Story from nhs.uk

"Fabulous Department"

About: Tameside General Hospital

I have had investigations done in this unit. One in September 2020 and again today. My experience was excellent. All Covid safety measures in place to make you feel safe.

What can I say, the staff are fantastic, friendly and very professional. Very good at reassuring patients about procedures and happy to explain everything carefully. Patients vulnerability is understood and all staff go to great lengths to ensure confidence . I have no hesitation to recommend this day unit. Thank you to all for taking good care of me.

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Responses

Response from Alexia Charnley, Head of PALS, Complaints and Candour, PALS & Complaints Team, Tameside & Glossop Integrated Care NHSFT 3 years ago
Alexia Charnley
Head of PALS, Complaints and Candour, PALS & Complaints Team,
Tameside & Glossop Integrated Care NHSFT

Manager

Submitted on 18/01/2021 at 11:41
Published on Care Opinion at 11:41

Good Morning,

Thankyou for providing such positive feedback regarding your experiences during these challenging times.

We hope you are recovering well from your procedure and please be assured these comments will be shared with the Directorate Manager and Matron for the Day Surgery Unit, for them to share with the team.

Once again Thank You for sharing your experience with us.

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