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"The ambulance crew were exceptionally…"

About: South East Coast Ambulance Service NHS Foundation Trust

Aleyed my fears of heart problems. I have covid and not the best of patients , the crew kept calm and chatted away making me hardly notice the checks they were doing.

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Responses

Response from South East Coast Ambulance Service NHS Foundation Trust 3 years ago
South East Coast Ambulance Service NHS Foundation Trust
Submitted on 20/01/2021 at 09:59
Published on nhs.uk at 19:57


Dear Mr Ratcliff,

Thank you very much for your kind comments about the ambulance crew. I know that they would be very pleased to hear from you and we would be grateful if you could contact us to let us know your address and they date they came to you. This will enable us to identify the members of staff and share your comments with them and their managers.

Our email address is compliments@secamb.nhs.uk and our telephone number is below.

We look forward to hearing from you. I hope you will soon be feeling much better.

Best wishes

Marie

Marie Clifford

Patient Experience Officer

South East Coast Ambulance Service NHS Foundation Trust

Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG

Patient Experience Team: 0300 1239 242

Switchboard: 0300 123 0999 Extension: 34830

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