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"The efficiency and care was very impressive"

About: The Ulster Hospital / Breast and Endocrine Outpatient Clinic

(as a service user),

Had an appointment during Covid to get lump checked on my breast. Very anxious had to go alone so arrived very early. Was seen almost as soon as I arrived. The efficiency and care shown to me by all clinicians was very impressive. Their fantastic system of triage works effectively despite the staff fully gowned with visors and masks which are extremely uncomfortable. Not one of the staff complained.   My worries and lump was their main priority. NHS at their best. I will always be grateful thank you 

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Responses

Response from Caroline Lynas, Macmillan Service Improvement Lead, Surgery - Cancer Services, South Eastern Health & Social Care Trust 3 years ago
Caroline Lynas
Macmillan Service Improvement Lead, Surgery - Cancer Services,
South Eastern Health & Social Care Trust
Submitted on 25/01/2021 at 16:00
Published on Care Opinion on 26/01/2021 at 10:28


Hi Marieclaire,

Thank you so much for taking the time to share your experience. I am very happy that you have been impressed with the efficiency and care shown to you by all the clinicians during your visit to the breast clinic.

I have shared this feedback with the breast team and they are delighted with your comments.

Kind regards

Caroline Lynas

Clinical Co-ordinator

South Eastern Trust

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