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Useless

Story from nhs.uk

"Useless"

I saw a psychiatrist because the anti depressants I was taking were not working. I was prescribed mood enhancers which made me ill so I stopped taking them. The psychiatrist phoned me at home due to Covid and asked me how I was . I was telling him and he kept saying ok and I didn't feel as though he was listening to me so I told him I thought he was useless. Yes you guessed it he said ok I will see you in six months which proved he wasn't listening to me. Please avoid this service if you can and try to get help elsewhere. This review will probably be answered by the normal reply we are sorry etc. I don't want a sorry I want others to be aware that the service is not fit for purpose

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Responses

Response from Butler Green 3 years ago
Butler Green

Submitted on 14/01/2021 at 15:02
Published on nhs.uk on 15/01/2021 at 12:01

Thank you for taking the time to highlight the areas of concern that you experienced with Bury Healthy Minds ,we are really sorry to hear that your experience was not as positive as we would hope. As your comment is anonymous we are unable to contact you directly. So that we can support you further and look into this in more detail for you, it would be good if you could contact our Patient Advice and Liaison service (PALs) on 0161 716 3178 or by email pals.penninecare@nhs.net

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