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"Conditions in dialysis unit ward 31"

About: Arrowe Park Hospital / General medicine

(as the patient),

dialysis unit ward 31..the condition in which we had to put up with.. constant foods of water that get covered with sheets which do not suck up water..danerous conditions as nurses and patients could slip injuring themselves..machine breaking down constantly.. very stressful condition for staff. as well as for patients. patients refusing to wear their masks during treatment threby putting the rest of us at risk as we are clinnicly medically vulnerable.. one patient told me I was paranoid. this after ona patient in our pay has tested positive for the virus.. whi spoke with a nurse about mask wearing I was told they can only advise  which is not fair to the rest of us.. one patient is coughing all the time.. please give me some answers as dialysis is stressful enough without the added tensions thankyou very much  .     

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Responses

Response from Arrowe Park Hospital 2 years ago
Arrowe Park Hospital
Submitted on 29/11/2021 at 13:13
Published on nhs.uk at 15:51


Dear gammaxs34

Thank you for sharing your experiences of our Dialysis Unit / Ward 31. I am sorry that your experience was not as you would have expected and have passed on your observations to the management team.

We are keen to develop our services and this information is helpful for us to continue to improve our patient experience. If you would like to provide us with any further information or feedback you can contact us directly at the Patient Experience Team on telephone 0151 604 7660 or email wuth.patientexperience@nhs.net to discuss your concerns further.

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