I'm saddened that I cannot remember the name of the receptionist I spoke to today - she was absolutely sensational and I wish I could highlight her support individually.
I had received a text from the surgery and needed some additional advice. Not only was this receptionist able to give me this advice but she did it in a perfect manner.
Due to the situation with Corona virus I was advised that my options would have to change from perhaps expected. This meant I would need to be aware of the situation I found myself in. A little unaware of entirely what to expect going forward, she found exactly what I needed to know and prompting me to find answers I hadn't yet thought about but will need to know going forward. Continuously explaining what I needed to know in plain English.
Thank you so much for your support and advice today - I am so very grateful 🙂
"Brilliant receptionist "
About: The Valley Medical Centre The Valley Medical Centre Liverpool L25 1RY
Posted via nhs.uk
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