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"Very personal care"

About: Hampshire Hospitals NHS Foundation Trust

I was recently admitted by ambulance to Basingstoke Hospital with a serious lung infection. Both the Accident & Emergency and the Acute Assessment Unit were excellent at looking after me despite all the pressures of the Covid pandemic. I later moved to the E4 ward and received exceptional care there too. The staff were kind and caring throughout my stay and I cannot praise them enough. My husband (now nearly 90) and I have both been treated successfully on several occasions at this hospital in recent years. Thank you all, particularly at this difficult time. Betty Guy

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Responses

Response from Hampshire Hospitals NHS Foundation Trust 3 years ago
Hampshire Hospitals NHS Foundation Trust
Submitted on 19/01/2021 at 08:21
Published on nhs.uk at 12:03


Thank you for taking the time to share feedback of your recent experience at Basingstoke and North Hampshire Hospital.

It is lovely to hear of the compassionate care you received, this really does reflect the high standard of care we strive to provide to all our patients.

I have shared your feedback with the staff members in A&E, AAU and E4, I know they will be greatly encouraged by your words.

Thank you once again for taking the time to provide feedback.

Alex Whitfield

Chief Executive

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