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"Excellent Care"

About: Northern General Hospital

Attended A&E on Saturday 2nd Jan 2021 with an irregular heart beat which was causing breathlessness and lightheadedness.Was assessed immediately and within one hour had DC cardioversion which corrected my abnormal heart rhythm.After this procedure I felt my normal self with no symptoms and I was soon allowed to return home.All the staff I came into contact with were very helpful and friendly and showed great professionalism and I was fully confident in their advice and the treatment I received.

The A&E department was lovely and clean.

From speaking with the staff it is obvious they are under great pressure at the present with Covid but despite this they gave me excellent care for which I am very grateful.

Keep up the good work.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 3 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 17/02/2021 at 09:25
Published on Care Opinion at 09:25


Thank you for your kind words and for sharing your experience with others.

It is always a pleasure to receive comments of appreciation for our staff It is always so motivating for our staff to hear such compliments.

Best wishes and kind regards

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