"Mums breast cancer care"

I need to voice my major concern over my mums breast cancer care in the past 12 months. Initially when she was diagnosed in October 2019 her care was excellent, swift communications & treatment plans in place. She received a scan in December 2019 to show the treatment plan she has choose was working well and told a another scan would be due around May/June 2020.

Unfortunately since then there has been a lack of communication from the team. We understand there is a global pandemic, we have family who work in the NHS. However, living in an area with very low infection rates (until December 2020 that is) we would have expected a delay to her scan yes but we are now January 2021 and still no scan. There has been no communication about the scan being delayed. My mum has wrote asking for an update as her GP in the later months of last year and yet nothing. Mum hasn’t even had a phone call to see how she is doing, it’s as if she has been totally forgotten about by this service. 

I am deeply saddened with how forgotten my mum seems to have been by this service.