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"Amazing staff"

About: Bedfordshire Hospitals NHS Foundation Trust

I was called back after a routine breast screen showed something that needed further investigation. I ended up having a biopsy and a vacuum biopsy. From the routine biopsy to the final diagnosis the staff couldn’t have been better. Every single member of staff helped me relax through the unpleasant and uncomfortable experience. I can’t thank them enough for their kind care, keeping me fully informed and chatting to keep my mind off of the procedure. In the waiting room there was a poster of how to complain, this annoyed me because there was no poster of where to praise and thank the wonderful staff. I have had the same wonderful care in every department I have ever been treated.

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Responses

Response from Bedfordshire Hospitals NHS Foundation Trust 2 years ago
Bedfordshire Hospitals NHS Foundation Trust
Submitted on 20/05/2021 at 14:54
Published on nhs.uk at 20:02


Thank you for taking the time to leave your feedback. We are pleased your experience has been a positive one and will pass your comments on to department managers and team.

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